Privacy Policy

BetterSelf - AI Conversation Coach

Effective Date: February 13, 2026 · Last Updated: October 15, 2026

1. Who We Are

BetterSelf ("we", "us", "our") is an AI-powered conversation practice app that helps users build social confidence through realistic simulated conversations. This Privacy Policy explains how we collect, use, and protect your information when you use the BetterSelf mobile application and related services.

2. Information We Collect

Account Data

DataPurpose
Email addressAccount creation & login
Display namePersonalization within the app
Apple ID tokenApple Sign In authentication

Profile Data

DataPurpose
Selected goals (dating, career, small talk)Personalize scenarios & journeys
Experience levelAdjust difficulty
Appearance preferencesAI character customization

Voice Data

DataPurpose
Your voice (live, during a practice only)Lets the AI character hear you and answer you
Conversation text (during a practice only)Generate the character's replies, your feedback & score

Usage Data

DataPurpose
Session history & feedback scoresTrack progress & provide improvement tips
Journey progressResume where you left off
Streak dataMotivation & engagement
Subscription statusManage access to features
Practice length, number of practices & their service costFair daily limits, service costs & abuse protection
Device identifier (for guests) & IP addressDaily limits & abuse protection
Crash & error reportsFind and fix bugs
Bug reports you choose to sendFix the problem you reported

✅ We do NOT collect location data, contacts, photos, browsing history, or advertising identifiers.

3. How We Use Your Information

4. Voice Data & AI Processing

The microphone is used only while a practice is running. Your voice is processed as follows:

We do not store recordings of your voice or the text of your conversations on our servers. We keep only the results: your score, tips and progress.

5. Third-Party Services

Apple Sign In

Authentication only. We receive your email and a unique token. Apple's privacy policy applies.

Supabase

Database and authentication infrastructure. Your account and progress data is stored securely on Supabase (AWS-hosted).

OpenAI

Powers live voice conversations with some characters, feedback, and the classic practice mode. Data sent via the API is not used to train OpenAI models per OpenAI's API terms.

Google (Gemini API)

Powers live voice conversations with some characters. Audio is processed in real time to produce the character's spoken reply.

ElevenLabs

Text-to-speech synthesis for AI character voices. Text is processed and not stored.

Sentry

Crash and error reports (technical details about what went wrong) so we can fix bugs.

RevenueCat

Subscription management and payment processing. Handles Apple App Store transactions. We do not directly process or store payment card information.

6. Data Storage & Security

7. Data Retention

When you delete your account, all associated personal data is permanently removed within 30 days. Usage records that contain no conversation content (such as practice length and cost) are kept only in anonymized form, with no link to you, for service cost and abuse-prevention statistics.

8. Your Rights

You have the right to:

To exercise any of these rights, use the in-app settings or email us at support@betterselfai.app.

9. Children's Privacy

BetterSelf is intended for users aged 17 and older. We do not knowingly collect personal information from anyone under the age of 17. If we discover that a child under 17 has provided us with personal information, we will promptly delete it.

10. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. By using BetterSelf, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Continued use of BetterSelf after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@betterselfai.app